Terms of service
TERMS OF SERVICE
Last Updated: August 24, 2026
OVERVIEW
This website is operated by DDOGY. Throughout the site, the terms “we,” “us,” and “our” refer to DDOGY.
DDOGY operates this website, including all information, content, features, tools, products, and services available through the website.
By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service and the policies referenced in or linked from these Terms.
If you do not agree with these Terms, please do not use our website or purchase products from us.
GENERAL CONDITIONS
We reserve the right to refuse service or cancel an order where permitted by applicable law.
You agree not to use our website or services for any unlawful or unauthorized purpose.
You must not use our website to transmit harmful code, viruses, malware, or other destructive material.
PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate and up to date.
However, product colors, appearance, measurements, packaging, and other details may vary slightly from what appears on your device or screen.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
PRICES AND AVAILABILITY
All prices displayed on our website are subject to change without notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
We may limit quantities purchased by a customer, household, or order where permitted by applicable law.
ORDER ACCEPTANCE
Submitting an order does not necessarily mean that DDOGY has accepted the order.
We reserve the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, suspected fraud, incorrect information, or other legitimate business reasons.
If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.
PAYMENTS
You agree to provide current, complete, and accurate billing and payment information when placing an order.
Payment must be successfully authorized before an order can be processed.
Payment processing may be handled through third-party payment providers. Your use of those payment services may also be subject to their own terms and policies.
SHIPPING AND DELIVERY
Shipping and delivery are subject to our Shipping Policy.
Our current shipping options, processing times, shipping rates, and estimated delivery times are described in our Shipping Policy.
Delivery dates are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.
RETURNS AND REFUNDS
Returns and refunds are subject to our Return and Refund Policy.
Please review our Return and Refund Policy before making a purchase.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to DDOGY or its respective owners and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or exploit our website content without our prior written permission, except as permitted by applicable law.
USER CONTENT AND REVIEWS
If you submit reviews, comments, photographs, or other content to us, you agree that you have the right to submit that content.
You must not submit content that is unlawful, misleading, abusive, defamatory, infringing, obscene, or otherwise inappropriate.
We reserve the right to remove or refuse user-submitted content that violates these Terms or applicable law.
THIRD-PARTY SERVICES
Our website may use or provide access to third-party services, applications, payment providers, shipping providers, or other external services.
We are not responsible for the policies, availability, security, or performance of third-party services that we do not control.
Your use of third-party services may be subject to their own terms and policies.
ERRORS AND OMISSIONS
From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.
We reserve the right to correct such errors and update information when necessary.
PROHIBITED USES
You may not use our website:
• For any unlawful purpose.
• To violate applicable laws or regulations.
• To infringe upon our intellectual property rights or the rights of others.
• To transmit viruses, malware, or other harmful code.
• To collect or track personal information of others without authorization.
• To interfere with or circumvent the security features of our website.
• To engage in fraudulent, abusive, or deceptive activity.
DISCLAIMER
Our website and services are provided on an “as available” and “as is” basis to the extent permitted by applicable law.
We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, DDOGY and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or purchase of our products.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold DDOGY harmless from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms, misuse of our website, or violation of applicable law or third-party rights.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of these Terms.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
CONTACT INFORMATION
DDOGY
65 E State St Ste 1350
Columbus, OH 43215
United States
Email: [email protected]
Phone: +13854102556
Website: ddogy.com
If you have questions about these Terms of Service, please contact us using the information above.