Privacy policy
PRIVACY POLICY
Last updated: August 24, 2026
DDOGY operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a shopping experience (the “Services”).
DDOGY is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
Please read this Privacy Policy carefully to understand how your personal information may be collected, used, and disclosed.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.
Depending on how you interact with our Services, we may collect or process the following types of personal information:
• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Financial and payment information, including payment card information, transaction details, payment method, and payment confirmation.
• Account information, including your username, password, preferences, and settings, if you create an account.
• Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your transaction history.
• Communications with us, including information you provide when contacting customer support.
• Device information, including information about your device, browser, network connection, IP address, and other identifiers.
• Usage information, including information about how and when you interact with or navigate our Services.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from:
• You directly, including when you create an account, place an order, communicate with us, or otherwise provide information.
• Automatically through our Services, including through your device and the use of cookies and similar technologies.
• Service providers that provide technology or other services on our behalf.
• Partners or other third parties.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us, we may use personal information to:
• Provide, maintain, and improve our Services.
• Process payments and fulfill orders.
• Arrange shipping and facilitate returns, exchanges, and refunds.
• Communicate with you about orders, purchases, returns, customer service requests, and your account.
• Provide customer support.
• Remember your preferences and improve your shopping experience.
• Send marketing and promotional communications where permitted by applicable law and according to your communication preferences.
• Help detect, investigate, and prevent fraud, unauthorized transactions, security issues, or other harmful activity.
• Comply with applicable laws and legal obligations.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties when necessary to operate our Services and provide products and services to you.
These third parties may include Shopify, payment processors, shipping and fulfillment providers, technology providers, customer support providers, analytics providers, and marketing service providers.
We may also disclose personal information when you direct or consent to us doing so, when required by law, or when necessary to protect our rights, customers, Services, or others.
Depending on where you live, you may have rights regarding certain uses of your personal information for targeted advertising or other purposes recognized under applicable privacy laws.
RELATIONSHIP WITH SHOPIFY
Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our Services in order to provide and improve the Services.
Information submitted through our Services may be transmitted to and shared with Shopify and third parties that help provide and improve the Services.
Shopify may also process information relating to your interactions with our Store and other Shopify services. Shopify is responsible for certain processing activities performed by Shopify.
For more information about how Shopify handles personal information and applicable privacy rights, please review Shopify’s privacy information and privacy portal.
COOKIES AND SIMILAR TECHNOLOGIES
We may use cookies and similar technologies to operate our Store, remember preferences, understand how customers use our Services, improve our Services, and support relevant advertising or marketing activities.
You may be able to manage cookies through your browser settings and, where available, through the privacy controls provided on our Store.
THIRD-PARTY WEBSITES AND LINKS
Our Services may contain links to third-party websites or online platforms.
If you visit a third-party website, you should review its privacy and security policies. DDOGY is not responsible for the privacy practices, security, or content of third-party websites that we do not control.
CHILDREN’S DATA
Our Services are not intended for children to use independently.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact us using the information below so that we can review the matter and take appropriate action.
SECURITY AND RETENTION
We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
How long we retain personal information depends on factors such as whether we need the information to provide our Services, fulfill transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include:
• The right to request access to personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of personal information, subject to applicable exceptions.
• The right to request a copy of certain personal information or request its transfer to another party where applicable.
• The right to opt out of certain marketing communications.
• Depending on applicable law, the right to opt out of certain uses or disclosures of personal information for targeted advertising or other purposes.
You may exercise applicable privacy rights by contacting us using the information provided below.
We may need to verify your identity before processing certain privacy requests, as permitted or required by applicable law.
MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, we may send you information about products, promotions, and other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
If you opt out of promotional communications, we may still send you non-promotional communications related to your orders, account, or transactions.
INTERNATIONAL TRANSFERS
Your personal information may be transferred, stored, or processed outside the country where you live.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, Services, privacy practices, or legal requirements.
When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy and post the revised policy on our website.
CONTACT US
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise an applicable privacy right, please contact us:
DDOGY
65 E State St Ste 1350
Columbus, OH 43215
United States
Email: [email protected]
Phone: +13854102556
Website: ddogy.com